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Terms

These are the terms for using the Mercy Gems website. There is no online checkout yet, so nothing is bought or sold through the site itself.

Listings and prices

The stones, descriptions and prices shown here are for your information. Prices are in US dollars and can change. A listing is not an offer to sell: a piece may have sold, or may not be available, by the time you ask about it.

How a sale is made

Every sale is agreed with you directly, in writing, before you pay. That agreement covers the price, how you pay, shipping and insurance, and what happens if the piece is not what you expected. Those agreed terms are what apply to your purchase.

Photos, videos and descriptions

The photos and videos show the actual piece. Opal changes with the light and the angle, and screens show color differently, so a stone can look different in your hand. Ask us for a live look on WhatsApp before you decide.

Articles and guides

The Journal and the guides on this site are our opinion and general information. They are not an appraisal of any stone, and nothing here is advice about what a stone will be worth in the future.

Content

The text, photos and videos on this site belong to Mercy Gems or to the people who made them. Please ask before you reuse them.

Questions

Write to sourcing@mercygems.com or message us on WhatsApp at +251 96 727 2727.

Last updated November 2026.

Questions? Ask us directly.

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